QUALITY EXPERTISE
In the crucial realms of Financial Services and Healthcare, our quality-related services from a talent and advisory perspective are designed to surpass regulatory standards and optimize operational excellence. We specialize in comprehensive quality audits, system implementations and regulatory compliance, supported by expert personnel and insightful advisory. Our offerings also include quality frameworks, methodologies and process optimization, all aimed at fostering a culture of continuous improvement and ensuring high standards in quality management and compliance. This approach not only maintains quality but also drives innovation and excellence within these highly regulated industries.
QUALITY COMPLIANCE
Ensuring all operations and practices comply with relevant laws, regulations, and industry standards
QUALITY RISK
Identifying, assessing, and mitigating risks associated with business operations
QUALITY IMPROVEMENT
Continuously evaluating and enhancing business processes to improve efficiency, reduce errors, and streamline operations
GOVERNANCE
Systematic processes and practices established to ensure consistent, high-standard performance and compliance
SATISFACTION
Focusing on the needs and experiences of customers or patients to improve service quality
TALENT
Quality Assurance Manager
Compliance Officer
Healthcare Quality SME (HEDIS, NCQA, CMS)
Risk Management Analyst
Quality Control Auditor
Regulatory Affairs Specialist
Clinical Quality Coordinator
Patient Safety Officer
Quality Improvement Specialist
Compliance Analyst
Financial Quality Assurance Analyst
Healthcare Compliance Manager
Process Improvement Manager
Quality Assurance Consultant
Quality and Compliance Director
Quality Systems Manager
Risk and Compliance Manager
Accreditation Coordinator
Quality Assurance Auditor (Financial Services)
Quality Data Analyst
Quality Management System Coordinator
QUALITY SERVICES
Our services encompass a comprehensive range of strategies and solutions tailored to enhance and maintain high standards of quality in client organizations:
Quality Framework Implementation: Assisting clients in integrating and adhering to established quality frameworks like ISO 9001, Six Sigma, or industry-specific standards like NCQA compliance, HEDIS performance metrics and CMS quality Ratings.
Quality Audits and Assessments: Conducting thorough evaluations of existing quality processes and systems to identify areas for improvement and ensure compliance with regulatory requirements.
Quality Management System (QMS) Development: Designing and implementing a QMS tailored to client needs, ensuring effective management of quality across all operations.
Process Improvement and Optimization: Utilizing quality management principles to streamline processes, reduce waste, and increase efficiency.
Risk-Based Quality Management: Implementing quality management strategies that focus on identifying and mitigating risks associated with quality and compliance.
Quality Metrics and Reporting: Developing and implementing metrics and reporting systems to monitor and report on quality performance.
Change Management in Quality: Assisting organizations in effectively managing changes in quality processes or systems.
Supplier Quality Management: Offering services to manage and improve the quality of suppliers and third-party vendors.
Let a StrataGRC Risk Professional understand how we can help you. We're happy to discuss services, as well as our industry expertise and best practices.